Guides, cases and a point of view on capturing, qualifying and looking after customers with artificial intelligence.
Google Forms is free, universal and very good at collecting answers. Nirby is built for what happens with each answer afterwards. Here is the line that separates one case from the other.
Tally solves capture very well, and for free. Nirby is built for the other half: everything your team does with each answer that arrives.
Typeform made filling in a form feel like a conversation. Nirby takes the idea one step further: the conversation adapts on its own, and it does not end when the customer submits.
What data Nirby processes, for what purpose, for how long, and what you can ask us for at any time.
What availability we commit to, how we measure it, what is excluded and what happens if we miss it.
How to ask us for help, when we answer, what support covers and what it does not.
The rules of the service: what we offer you, what we expect from you and what each party answers for.
